iROKOtv Recruitment 2020 Application Guide and Requirements.
This page will guide you on latest information about how to apply for IROKO Partners Limited job offers in Nigeria for graduate and undergraduate.
In this article, you’ll learn about the company description, application skills, requirements and qualifications. Interested applicant should follow the lead outline below for successful application.
IROKO is Africa’s leading entertainment technology company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked-about African internet start-ups, thanks to its flagship Nollywood movie platform iROKOtv.
Headquartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world’s largest online catalogue of African content, totalling 10,000+ hours.
We are recruiting to fill the position below:
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Job Title: Call Center Agent (Contract)
Location: Lagos
Job Description
- To grow iROKOtv’s customer base and revenue by signing up subscribers in Nigeria.
- Converting inquiries into sales by contacting potential customers.
Position Summary
- Focus on contacting current and potential customer via telephone to sell iROKOtv subscription packages.
Responsibilities
- Contributes to overall team sales by meeting monthly individual targets as well as the team target.
- Deliver prepared sales scripts to persuade potential customers to purchase iROKOtv Subscription packages.
- Retain customers by managing customers’ accounts.
- Manage and resolve customer complaints when the need arises
- Identify and escalate priority issues with customers.
- Provide customers with and services information.
- Handle customer inquiries/complaints via email & another channel
- Constantly learning new product changes by consistently staying up-to-date with new IROKOtv products/services
- Recommends product benefits to potential customers to upsell.
- Follow up on initial contacts by contacting by telephone.
- Record all telephone interaction appropriately on the CRM.
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StudentsandScholarship Team.