The Effects of Employee Performance Appraisal on Productivity in the Public Enterprises in Nigeria.
ABSTRACT
In this work, the researcher is set out to the “Effects of Performance Appraisal in Public in Nigeria – A case study of PHCN Abakaliki Business Unit” The objectives of the study include:
- To find out if performance appraisal is in use in public enterprises in Nigeria and the attached to it
- To determine the effects of evaluation in the public enterprise.
- To determine the extent to which performance appraisal can be used to improve employee performance hence productivity.
- Finally to make recommendation based on the findings.
- Various literatures were reviewed to bring home the focal points of this work.
Random Sampling Technique was used in collecting data. The researcher also used Interview and Questionnaire Methods.
TABLE OF CONTENT
Title Page – – – – – – – – i.
Certification – – – – – – – – ii.
Dedication – – – – – – – – iii.
Acknowledgement – – – – – – – iv.
Abstract – – – – – – – – v.
Table of Content – – – – – – – vi.
List of Tables – – – – – – – – ix.
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study – – – – – 1.
1.2 Statement of the Problem – – – – – 7.
1.3 Purpose/objective of the study – – – – 9.
1.4 Significance of the study – – – – – 10.
1.5 Research questions – – – – – – 10.
1.6 Scope/delimitation and limitation of the study – – 11.
1.7 Operational Definition of Terms – – – – 11.
Reference – – – – – – – 13.
CHAPTER TWO: LITERATURE REVIEW
2.1 Historical Background of the Study – – – – 14.
2.2 Concepts and Meaning of Performance Appraisal – – 18.
2.3 Performance Appraisal Defined – – – – 22.
2.3.1 Approaches to Performance Appraisal – – – 23.
2.4 Performance Appraisal Techniques – – – – 24.
2.4.1 The Process of Performance appraisal – – – 32.
2.5 Reasons for Employee Performance Appraisal in PHCN – 33.
2.6 Process of Performance Appraisal for Employees on
Grade Level 01 to 04 – – – – – – 34.
2.7 Process of Performance Appraisal for Employees on
Grade Level 05-09 – – – – – – 36.
2.8 Process of Performance Appraisal for Employees on
Grade Level 10 and above – – – – – 38.
2.9 The Use of Employee Performance Appraisal to improve
productivity in PHCN – – – – – – 39.
2.10 The relevance and importance of employee performance to
Productivity – – – – – – – 40.
2.11 What Appraisal Scheme should be used by an Enterprise like
PHCN – – – – – – – – 45.
2.12 What process should the appraisal take? – – – 47.
2.13 Who should be the Appraiser? – – – – 48.
2.14 What should be appraised in an Employee? – – – 52.
2.15 How often should Appraisals take place? – – – 53.
Reference – – – – – – – 54.
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction – – – – – – – 55.
3.2 Type of Research Design of Study – – – – 55.
3.3 Area of Study – – – – – – – 55.
3.4 Population of Study – – – – – – 56.
3.5 Sample and Sampling Technique – – – – 56.
3.6 Instrument for Data Collection – – – – 57.
3.7 Development and Validation of Instruments – – – 58.
3.8 Administration of Instrument – – – – – 59.
3.9 Method and Techniques of Data Analysis – – – 59.
CHAPTER FOUR: ANALYSIS AND PRESENTATION OF DATA
4.1 Introduction – – – – – – – 60.
4.2 Data Presentation – – – – – – 60.
4.3 Research Questions – – – – – – 73.
4.4 Summary of the Findings – – – – – 78.
CHAPTER FIVE: DISCUSSION, SUMMARY, CONCLUSION AND
RECOMMENDATION
5.1 Discussion of Findings – – – – – 80.
5.2 Implications of the Findings – – – – – 83.
5.3 Summary of the Procedure used – – – – 84.
5.4 Conclusion – – – – – – – 84.
5.5 Limitation of the Study – – – – – 85.
5.6 Recommendations – – – – – – 86.
5.7 Suggestions for further studies – – – – 90.
5.8 Bibliography – – – – – – – 91.
BACKGROUND OF THE STUDY
The concept of employee Performance Appraisal also referred to as Performance Evaluation dates back to the formation of organization. To manage an organization effectively, there should exist a proper hierarchical structure to clarify organizational lines of responsibility. This structuring is necessary for the purposes of knowing:
- Where to fit an employee;
- When his capabilities have out-lived such placements;
- When to train and develop new skills for other placements and move responsibility;
- What to pay the employee as salary etc. What then should be the criteria for determining this structure?
Different organizations have different criteria, one of which is the performance of an employee. If the performance of an employee is of such importance, then there must be a method(s) of measuring or evaluating performance. Such method(s) of measuring performance should be scientific and empirical so that attitudes of personalization, favouritism, tradition, tribalism, etc of superior peers and subordinates alike does not influence or affect it.
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StudentsandScholarship Team.