The Influence of Shift Work and Occupational Stress on job Satisfaction among Police.

ABSTRACT

The study investigated the influence of work and occupational stress on employee’s job satisfaction. Two hundred and fifty (250) participants were used for the study.

Two hypotheses involving shift and non-shift work, high and low occupational stress were tested. Two instruments were used to measure the variables of interest.

A 2 x 2 factorial design was adopted resulting in the use of 2-way ANOVA for data analysis. The result shows a statistically significant influence of shift work on job satisfaction [F(1, 196) = 114.29, P<.01)]. For the second factor, the result was also significant.

Occupational stress exerted a significant influence on job satisfaction [F(1, 196) = 22.02, P<.01).] There was also an interaction influence of shift work and occupational stress on job satisfaction [F(1, 196) = 10.24, P<.01).]

The results were discussed and suggestions made for further studies.

TABLE OF CONTENTS

TITLE PAGE            –       –       –       –       –       –       –       i

CERTIFICATION     –       –       –       –       –       –       –       ii

DEDICATION  –       –       –       –       –       –       –       –      iii

ACKNOWLEDGEMENT    –       –       –       –       –       –       iv

TABLE OF CONTENTS    –       –       –       –       –       –       v – vi

LIST OF TABLE       –       –       –       –       –       –       –       vii

ABSTRACT      –       –       –       –       –       –       –       –      viii

CHAPTER ONE: INTRODUCTION   –       –       –       –      1–13

Statement of the Problems       –       –       –       –       –      13-14

Purpose of the study        –       –       –       –       –       –       14

Operational Definitions of Terms     –       –       –       –       15

CHAPTER TWO: LITERATURE REVIEW –      –       –       16

Theoretical review    –       –       –       –       –       –       –      16-31

Empirical review      –       –       –       –       –       –       –      31-44

Hypotheses      –       –       –       –       –       –       –       –       44

CHAPTER THREE: METHOD –       –       –       –       –       45

Participants     –       –       –       –       –       –       –       –      45-46

Instruments     –       –       –       –       –       –       –       –      46-47

Procedure        –       –       –       –       –       –       –       –       48

Design / Statistics   –       –       –       –       –       –       –       49

CHAPTER FOUR: RESULTS:  –       –       –       –       –       50-52

CHAPTER FIVE:     –       –       –       –       –       –       –       53

Discussion of Results      –       –       –       –       –       –       53-54

Practical implications of the Results –     –       –       –       56-57

Recommendation     –       –       –       –       –       –       –       58-59

Summary & conclusion   –       –       –       –       –       –       59-60

REFERENCES         –       –       –       –       –       –       –       61-71

INTRODUCTION

In today’s technological and moving business world, significant and growing percentage of the population work in formal organizations (Heller and Hindle, 1988).

People work under a broad array of conditions. While many of these people work indoors, others work outside. Some of these jobs require exposure to intense heat, cold and/ or noise. Hence, while some of these jobs involve high risk injury or illness, others carry low risks.

The average working time in the civil service, public and/or private sector encompasses a major part of the individual’s life span and occupies a period when physical and mental capacities are fully utilized.

Organizations are constantly evolving and the nature of the services provided necessitates differential work schedules.

Here in Nigeria, not all the employees in different organizations do perform the usual 8am to 4pm – five days – a week. Police officers, military personnel, fire fighters, prison warder, nurses, telephone operators among others, do provide 24-hours – a – day service.

REFERENCES

Adams, J.S (1956). Inequity in Social Exchange. In L. Berkowitz (ed.) Advances in Experimental Social Psychology 21,2667-299. New York: Academic Press

Adams, J.S (1984). Toward an understanding of inequality. Journal of Abnormal and Social Psychology, 67, 422 – 436

Anikpo, M.O.C (1984), “Identifying the needs of Nigeria Workers”. In P. Ejiofor and Aniagor, (eds) Managing the Nigerian Workers. Ibadan Nigerian: Longman Publishers.

Asobie, H.A (2005). 2005 Founders Day Lecture. The University as a Moral Force: Exploring the Sovereignty of Truth. University of Nigeria, Nsukka. Great AP Express Publishers Lt.

Aveni, T.J (1999). Shift work and Officer Survival. New York: S & W; Academy Newsletter Vol. 31, 1 – 3

Beehr, T.& Newman, R, (1998). An Introduction to Occupational Psychology. Michigan. Vail Bolton Press.

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